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15 Oct
10:46

Digitalisation improves distributors' processes, not necessarily pricing

Steel distributors need to digitalise their processes to enhance customer relationships, although digitalisation might not help pricing orientation. So said participants during a panel on enhancing the value chain at last week’s Eurometal convention in Hamburg. Distributors have to invest time in building up digital services and platforms to see improvement in traffic with customers, said Tim Milde of Berlin-based software forge Xom Materials. He gave the …
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